Reference

sihirjitu Privacy Policy For Your Account

sihirjitu Privacy Policy sets out how we use account details, phone verification data, device signals and wallet records when you access our lobby on mobile or desktop.

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sihirjitu sihirjitu Privacy Policy For Your Account
CONTACT PATHS

Three Ways To Ask About Privacy

A clear contact path helps you question a data record without explaining your whole account history.

Account message Use the account contact route for a Privacy Policy question about your name, phone verification, sign-in record or a correction to details held against your account.
Cashier status Include the payment receipt reference when asking about DANA, OVO, GoPay, QRIS, bank transfer or virtual account records connected with your account activity.
Access request Ask us to explain a data-use decision or provide an available account record through the support path shown after sign-in; we may need to confirm account ownership.
HANDLING DETAILS

What We Do With Your Data

We keep this Privacy Policy practical by linking each data use to an account action. Phone verification helps us confirm account access, device signals help identify unusual sign-in behaviour, and payment references…

Account details

We use the details you submit to create and maintain your account, connect your phone verification result and respond when you ask us to correct or explain stored account information.

Device signals

A mobile browser or desktop browser can send basic device and sign-in signals. We use these signals to detect unusual access patterns and protect the account, not to replace your password.

Cookies

Cookies can keep a session active, remember selected site settings and help us understand whether a page loads correctly. You can manage browser cookie settings, though some account steps may then need repeating.

Wallet matching

DANA, OVO, GoPay and QRIS references, along with bank transfer or virtual account details, help us match a payment event to the correct account and investigate a missing status.

Retention

We retain records for as long as needed for the stated account, security, support or legal purpose. When a record is no longer required, our handling follows applicable retention requirements.

Security changes

Requests to change sensitive account details may require ownership checks through the signed-in account route. Contact us if your phone verification no longer matches or you spot unfamiliar access.

Privacy Policy Questions From Indonesian Accounts

These Privacy Policy answers address the account, device and payment questions you are most likely to have before opening access. If your situation is not covered, contact us through the account route and include only the details needed to locate the relevant record.

It covers account details, phone verification, sign-in and device signals, cookies, payment references, support messages, retention and requests to access or correct information connected with your account.

A wallet or QRIS reference can identify a payment event and its status. We use that record to reconcile your account activity, investigate a mismatch and respond to a receipt question.

The Privacy Policy distinguishes payment status references from private wallet credentials. Do not send a wallet password in a support message; use the account contact route with the receipt reference instead.

Yes. Send an access request through the signed-in account path. We may ask for ownership confirmation before releasing account details, particularly where the request includes phone verification or payment records.

Contact us from your account and identify the detail that needs correction, such as a phone number or contact record. We may verify ownership before making a sensitive account change.

We keep each record only while it serves an account, security, support or legal purpose, subject to applicable retention requirements. The exact period can vary by record type and request context.

Access depends on local law. The Privacy Policy applies to your account when access is available where local law permits, whether you connect through a mobile browser or desktop browser.

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